Contact Ryanair Customer Service
Ryanair Phone Numbers and Emails
Accessibility:
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+3 531 255 5213
General Info:
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+3 531 255 5212International
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+3 531 691 7177Ireland
Ryanair Emails:
How to Contact Ryanair Customer Service?
Ryanair Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ryanair Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ryanair is 35312555213. 54% of consumers used this number to address their issues and concerns. Meanwhile, 50% of users reported contacting a real person successfully by dialing the phone number 35312555212.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Ryanair may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ryanair Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ryanair is 35312555213. 54% of consumers used this number to address their issues and concerns. Meanwhile, 50% of users reported contacting a real person successfully by dialing the phone number 35312555212.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Ryanair may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Ryanair mainly because of return/ replace, request for information and activation/ cancellation.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Ryanair is odr@ryanair.com. 72% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Ryanair Website:
Ryanair Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours (GMT):
Monday - Friday: 6:00am - 9:00pm
Saturday: 8:00am - 6:00pm
Sunday: 9:00am - 6:00pm
Mailing Addresses:
Customer Service Department
P.O. Box 11451
Swords
Co. Dublin, Ireland
Ryanair UK
Enterprise House, 2nd Fl.
Bassingbourn Rd., CM24 1QW
London Stansted Airport
Stansted, United Kingdom
Ryanair Customer Service Reviews
Had issue with return flight, young lady at Stansted Airport on Wednesday 9th July was so helpful and sorted my problem in 2 minutes. Found telephone helpline awful.
Very bad answer when pass the number you need they hang up this went on a few times so I just gave up
How Good is Ryanair's Customer Service?
Summary of Ryanair Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ryanair?
Request for Information Question:
- “Baggage question”
- “Checking problem please”
- “Look8ng for information”
Return/ Replace Question:
- “Flight change”
- “Flight change again”
- “Have to change flight”
Activation/ Cancellation Question:
- “I want to cancel my flight”
- “To cancel flights”
- “Cancel flights”
Product/ Service Question:
- “Problem with my boading pass”
- “To book a flight”
- “Problem with a flight”
Refund Question:
- “Refund”
- “Flight refund”
- “Refund ticket”
Account Question:
- “Account won’t accept me on account”
- “I have my Ryanair account with many years and since February it’s looking for verification which I’ve done numerous times and cannot finish the verification. It says fail every single time. I have tried on a few different devices. I”
- “Account verification”
Payments and Charges Question:
- “I cant find my booking receipt”
- “I think I was charged twice”
- “Because I've booked and paid for a flight for my partner tomorrow and it won't let me download the boarding pass and its saying if I don't i will be charged another £55”
Shipping and Delivery Question:
- “Lost items”
- “Didnt get flight reciept”
- “We missed our flight because ryan delayed is by two hours”
Cards Question:
- “Missing gift card”
- “Missing Gift card never arrived to the destination”
- “Gift card”
Website/ Application Question:
- “Website not allowing me update my child’s details so I can’t check in online. I’m +3 hours waiting to speak with customer support”
- “Website will not let me update,so cannot get boarding pass”
- “I can't retrieve my bookings on my app and can't find my emails”
Staff Question:
- “Quiery about using public service vard instead of passport flying from Dublin to Kerry”
- “Can a public services card be used as Id flying from Dublin to Kerry as passport will not arrive on time”
- “Customer service Please”
Employment Question:
- “Job interview follow up”
- “I want to lodge a complaint for flight, BW4Q3H.and TJIFPM.. I booked these flights and discovered they were the wrong dates. Called Ryainair to change the flight dates. The assistant changed the BW4Q3H and left the TJIFPM AS WAS. I called back reques”
- “Jobs”
Other Question:
- “Biggie info”
- “Add I minor”
- “Claim”
Compare Ryanair Customer Service To
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