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This week the number of Ryanair customer service requests is much higher than usual.

Contact Ryanair Customer Service

How to Reach a Person at Ryanair

Verified Contact Information

Accessibility:

  • +3 531 255 5213

General Info:

  • +3 531 255 5212
    International
  • +3 531 691 7177
    Ireland
  • +44 113 868 4151
    United Kingdom
androidapp@ryanair.com
Android App
sustainability@ryanair.com
Sustainability
odr@ryanair.com
Online Dispute Resolution
dpo@ryanair.com

Ryanair Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Ryanair Phone Number
+3 531 255 5213
Average Hold Time
More than 30 min
Most Popular Ryanair Email Address
odr@ryanair.com
Ryanair Live Agent Availability
49% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
Ryanair Customer Service Rating
4 out of 5
View full overview

How to Contact Ryanair Customer Service?

Ryanair phone number is +3-531-255-5212. Call this line to get in touch with the customer care team and get general information about the company and its services. This is the line for international callers. If you are calling from Ireland, please dial +3-531-691-7177. For callers from the UK, the number to dial is +44-113-868-4151. Contacting the company via phone is the fastest and most effective way to reach out to the Ryanair customer support team and learn more about cheap car hire, available gift cards, travel updates, flights, and many more.

Ryanair email for online dispute resolution is odr@ryanair.com. If you are experiencing issues with the company's Android app, send your inquiry to androidapp@ryanair.com. If you have inquiries about privacy policy and would like to contact the legal department, drop an email to dpo@ryanair.com.

Ryanair is an Irish company headquartered in Dublin. Ryanair address is Airside Business Park, Swords, Dublin, Ireland. If you need to contact the company via regular mail, please send your letters and other correspondence to this address. Besides its main office, Ryanair has offices all over the world including Spain, UK, Italy, Poland, Germany, and Portugal.

Ryanair customer support department provides assistance by phone Monday through Friday from 7 am to 7 pm CET; from 10 am to 7 pm CET on Saturday and from 11 am to 7 pm CET on Sunday,
Support via Twitter is provided Monday through Friday from 7 am to 7 pm CET and from 9 am to 6 pm on weekends.

Ryanair live chat is available to registered users. Please note that to proceed with the chat, you need to allow cookies at first. As an alternative to the live chat, customers can also speak to a live company representative via phone, send an inquiry via email, or get in touch with the support team via social media platforms such as Twitter, Facebook, Instagram, LinkedIn, and YouTube.

PissedConsumer Club

Contact Information

Ryanair Website:

Ryanair Help Center:

Corporate Office Address:

Ryanair D.A.C.
Airside Business Park
Swords, Dublin
Ireland

Other Info (opening hours):

Hours (GMT):

Monday - Friday: 6:00am - 9:00pm

Saturday: 8:00am - 6:00pm

Sunday: 9:00am - 6:00pm


Mailing Addresses:

Customer Service Department

P.O. Box 11451

Swords

Co. Dublin, Ireland


Ryanair UK

Enterprise House, 2nd Fl.

Bassingbourn Rd., CM24 1QW

London Stansted Airport

Stansted, United Kingdom

More contact details

How Customers Rate Ryanair Support?

4.0 / 5
Good

Based on 45.3K calls to Ryanair customer support through PissedConsumer.com and 225 survey responses.

Total Calls
45.3K
Issues Resolved
7%

Why Customers Call Ryanair?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 41%
  • Request for Information 18%
  • Return/ Replace 17%
  • Activation/ Cancellation 6%
  • Product/ Service 5%
  • Refund 3%
  • Account 3%
  • Payments and Charges 2%
  • Shipping and Delivery 2%
  • Booking and Reservation Issues <1%
  • Cards <1%
  • Website/ Application <1%
  • Staff <1%
  • Claims & Legal Issues <1%
  • Phone & Devices <1%
  • Employment <1%
  • Streaming Services <1%
  • Payments & Transfers <1%
  • Fraud & Security Issues <1%

Customer Inquiries & Issues

41%
  • "Query on name on ticket"
  • "Issued wrong boarding pass"
  • "Boarding pass difficulties"

Request for Information

18%
  • "To speak to customer agent re change to remove luggage"
  • "Talk to agent"
  • "Need assistance with expiring gift card"

Return/ Replace

17%
  • "Flight booking change"
  • "Query flight change"
  • "Flight changes"

Activation/ Cancellation

6%
  • "Problems with booking and cancellation"
  • "Car hire cancellation"
  • "Cancel my flight"

Product/ Service

5%
  • "Problem with check in"
  • "Customer complaint"
  • "I made a booking with an email address that i no longer have access too. I need assistance"

Refund

3%
  • "Refund enquiry"
  • "Extra legroom seating refund"
  • "I need a refund"

Account

3%
  • "Deletion of account as Ryanair is addressing me by my husband's name"
  • "Can't find booking and money came out account"
  • "Locked account"

Payments and Charges

2%
  • "I 2 Ryanair vouchers I cannot redeem them as the names on the vouchers do not match the names on our passports. How can I amend this? Thanks"
  • "My wallet"
  • "Hidden Fees"

Shipping and Delivery

2%
  • "Query on hand luggage size"
  • "didn't get my voucher"
  • "I didn't get my gift card in August. Order number is Y89T5K.Can you help me please"

Booking and Reservation Issues

<1%
  • "Book a flight"
  • "Flight"
  • "Booking"

Cards

<1%
  • "List gift card"
  • "Lost gift card"
  • "Redeem gift card"

Website/ Application

<1%
  • "Booked with third party (kiwi) and can't check in on Ryan air website"
  • "Website down"
  • "I cannot get my ryanair app to display my boarding passes"

Staff

<1%
  • "Customer service Please"
  • "Customer service"
  • "Quiery about using public service vard instead of passport flying from *** to ***"

Claims & Legal Issues

<1%
  • "Claim"
  • "Accident"
  • "Claims"

Phone & Devices

<1%
  • "Lost phone"

Employment

<1%
  • "Interview amer agence"
  • "Job interview follow up"
  • "I want to lodge a complaint for flight, BW4Q3H.and TJIFPM.. I booked these flights and discovered they were the wrong dates. Called *** to change the flight dates. The assistant changed the BW4Q3H and left the TJIFPM AS WAS. I called back reques"

Streaming Services

<1%
  • "I applied online checkin butvit show me you need check i airport but it xhrged 55 euro"
  • "Hoping to find some back channel 2, reaching an actual live human being at Ryanair, who gave a damn about their paying customers."
  • "Television, book 43 inch b"

Payments & Transfers

<1%
  • "Wallet"

Fraud & Security Issues

<1%
  • "Stolen"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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