Ryanair Phone Numbers and Emails

Accessibility:

  • +3 531 255 5213

General Info:

  • +3 531 255 5212
    International
  • +3 531 691 7177
    Ireland
  • +44 113 868 4151
    United Kingdom

Ryanair Emails:

odr@ryanair.com
Online Dispute Resolution
androidapp@ryanair.com
Android App
customerqueries@ryanair.com
sustainability@ryanair.com
Sustainability
dpo@ryanair.com
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Ryanair Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Ryanair Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Ryanair is 35312555213. 33% of consumers used this number to address their issues and concerns. Meanwhile, 65% of users reported contacting a real person successfully by dialing the phone number 35312555212.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday.

  • Be prepared for the call as Ryanair may ask you for the following information to identify you as a customer: first and last name, email or order id.

View full overview ›

How to Contact Ryanair Customer Service?

How to Contact Ryanair Customer Service?

Ryanair phone number is +3-531-255-5212. Call this line to get in touch with the customer care team and get general information about the company and its services. This is the line for international callers. If you are calling from Ireland, please dial +3-531-691-7177. For callers from the UK, the number to dial is +44-113-868-4151. Contacting the company via phone is the fastest and most effective way to reach out to the Ryanair customer support team and learn more about cheap car hire, available gift cards, travel updates, flights, and many more.

To contact the company in writing, send your email to customerqueries@ryanair.com. Ryanair email for online dispute resolution is odr@ryanair.com. If you are experiencing issues with the company's Android app, send your inquiry to androidapp@ryanair.com. If you have inquiries about privacy policy and would like to contact the legal department, drop an email to dpo@ryanair.com.

Ryanair is an Irish company headquartered in Dublin. Ryanair address is Airside Business Park, Swords, Dublin, Ireland. If you need to contact the company via regular mail, please send your letters and other correspondence to this address. Besides its main office, Ryanair has offices all over the world including Spain, UK, Italy, Poland, Germany, and Portugal.

Ryanair customer support department provides assistance by phone Monday through Friday from 7 am to 7 pm CET; from 10 am to 7 pm CET on Saturday and from 11 am to 7 pm CET on Sunday,
Support via Twitter is provided Monday through Friday from 7 am to 7 pm CET and from 9 am to 6 pm on weekends.

Ryanair live chat is available to registered users. Please note that to proceed with the chat, you need to allow cookies at first. As an alternative to the live chat, customers can also speak to a live company representative via phone, send an inquiry via email, or get in touch with the support team via social media platforms such as Twitter, Facebook, Instagram, LinkedIn, and YouTube.

PissedConsumer Club

Contact Information

Ryanair Website:

Ryanair Help Center:

Corporate Office Address:

Ryanair D.A.C.
Airside Business Park
Swords, Dublin
Ireland

Other Info (opening hours):

Hours (GMT):

Monday - Friday: 6:00am - 9:00pm

Saturday: 8:00am - 6:00pm

Sunday: 9:00am - 6:00pm


Mailing Addresses:

Customer Service Department

P.O. Box 11451

Swords

Co. Dublin, Ireland


Ryanair UK

Enterprise House, 2nd Fl.

Bassingbourn Rd., CM24 1QW

London Stansted Airport

Stansted, United Kingdom

More contact details

Ryanair Customer Service Reviews

1.7 / 5
Poor
Guest-5939480
Flight delayed
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I travel from Italy to Stockholm on 21 June 2o24 Will supposed to move. By 22.10 in the night but we didn't level on that time will move by 00.01 in the morning my name is jude ebere nwachia

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Guest-5931030
Need to cancel 2 flights out of 4 11 th July from Belfast int

Tried for 46 hours to contact anyone from Ryan air regarding cancellation not once has anyone been helpful Ive put bad reviews online etc no one wants to help worst customer service ever.

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Guest-5924602
Flights issue
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Excellent customer service extremely helpful thankyou for rearranging the flights that was my error extremely grateful

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Alicia M Zsh
Lost baggage
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Our baggage did not leave our departure airport when we were on the plane. We have medication in the cases and no customer service is available to assist. Terrible service.

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How Good is Ryanair's Customer Service?

Moksh Kbi
Moksh Kbi
Feels Disappointed | Jun 21, 2024

I want to change flight dates as im now getting married to after it but cant get through to anyone ..i cant do it online yet..then got onto chat with them and all they do is repeat whats on their sheets

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Margaret M Hhz
Margaret M Hhz
Feels Disappointed | Jun 19, 2024

Not very good, couldn’t get through and was ultimately cut off

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Xan Kkb
Xan Kkb
Feels Satisfied | Jun 19, 2024

Once I got through to a rep I found them to be courteous and very helpful, however to actually get that far was a bit of a hassle

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Kiel Jip
Kiel Jip
Feels Disappointed | Jun 19, 2024

Няма оператор на български език

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Goodluck Oghenevwesivwo O
Goodluck Oghenevwesivwo O
Feels Disappointed | Jun 19, 2024

Customer service is very poor and they need to improve for their customers to get in contact with them.

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Lyssa Lnm
Lyssa Lnm
Feels Disappointed | Jun 18, 2024

Ryanair requested our email address & reservation reference. They said the email address & reference number was not valid.
Ps it was my husband who was dealing with Ryanair but after about 6 hours he got so frustrated he gave up.
The reservation number is KIERRC.
Email address lex.duncan @***.com

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Summary of Ryanair Customer Service Calls

32.8K TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ryanair?

Request for Information Question:

  • “About adding a middle name”
  • “Need help with check in”
  • “To check booking”

Return/ Replace Question:

  • “Change flight”
  • “Need to change flights”
  • “Need to change dates on my flights”

Activation/ Cancellation Question:

  • “Cancelling flight”
  • “Flight cancellation”
  • “I want to cancel my flight I just booked 20 minutes ago, I booked the wrong date”

Refund Question:

  • “For update on refund”
  • “Refund on my cancellation Carpark”
  • “Refund”

Product/ Service Question:

  • “Trying to book a flight”
  • “2 hour delay now at LBA ON Malaga flight need food vouchers”
  • “Need copy of flight details for insurance”

Account Question:

  • “Can't get booking into my account”
  • “Ryanair forgot my luggage in Dublin”
  • “I can't log in or speak to anyone”

Payments and Charges Question:

  • “Not accepting payment for flights”
  • “Booking and payment”
  • “Payments”

Cards Question:

  • “Gift card not work”
  • “Gift card information missing”
  • “Passport card children”

Shipping and Delivery Question:

  • “I make reservations,I had to prove by bank and yet I did not receive my booking”
  • “Lost item on plane”
  • “Did not receive confirmation”

Website/ Application Question:

  • “Can't fill in country of origin uk to book on website”
  • “Unable to book online with your website”
  • “App not working”

Staff Question:

  • “Customer service”
  • “Rude unhelpful chat”
  • “Bad service Ryanair”

Employment Question:

  • “I want to lodge a complaint for flight, BW4Q3H.and TJIFPM.. I booked these flights and discovered they were the wrong dates. Called Ryainair to change the flight dates. The assistant changed the BW4Q3H and left the TJIFPM AS WAS. I called back reques”
  • “Jobs”
  • “Because I decided don't fly on flight UW6W2N,because my daughter has Crumlin Hospital med appointment”

Other Question:

  • “Add minors”
  • “Need a flight home”
  • “Flights”

About

Summary

Ryanair is Europe's largest low fares airline. The company operates 32 bases and 800+ low fare routes across 26 countries, connecting 146 destinations since 1985. As of May 2009 Ryanair operated a fleet of 190 new Boeing 737-800 aircraft with firm orders for a further 102 new aircraft . Ryanair currently employs a team of more than 6,000 people. The customer service of the company is available at 0818 30 30 30. Company's lines are open Monday through Friday from 9:00 to 17:45 GMT. If one has problems using the site or needs assistance when booking online and would like to speak to an agent he should call 1550 92 70 30 (at 0.95 per minute).

Ryanair reviews and complaints

Ryanair is ranked 104 out of 539 in Airlines and Air Transport category

Area Served

Europe, UK

Payment Methods

MasterCard

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