Contact Ryanair Customer Service
Ryanair Phone Numbers and Emails
Accessibility:
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+3 531 255 5213
General Info:
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+3 531 255 5212International
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+3 531 691 7177Ireland
Ryanair Emails:
Ryanair Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ryanair Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ryanair is 35312555213. 51% of consumers used this number to address their issues and concerns. Meanwhile, 55% of users reported contacting a real person successfully by dialing the phone number 35312555212.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Ryanair may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ryanair Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ryanair is 35312555213. 51% of consumers used this number to address their issues and concerns. Meanwhile, 55% of users reported contacting a real person successfully by dialing the phone number 35312555212.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Ryanair may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call Ryanair mainly because of return/ replace, request for information and activation/ cancellation.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Ryanair is odr@ryanair.com. 73% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Ryanair Website:
Ryanair Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours (GMT):
Monday - Friday: 6:00am - 9:00pm
Saturday: 8:00am - 6:00pm
Sunday: 9:00am - 6:00pm
Mailing Addresses:
Customer Service Department
P.O. Box 11451
Swords
Co. Dublin, Ireland
Ryanair UK
Enterprise House, 2nd Fl.
Bassingbourn Rd., CM24 1QW
London Stansted Airport
Stansted, United Kingdom
How Good is Ryanair's Customer Service?
Summary of Ryanair Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ryanair?
Request for Information Question:
- “Trouble checking in the flight and the bot isn’t helping”
- “Voucher number has a gap in name. Won’t let me use it without gap can I change the gap please”
- “Discuss booking”
Return/ Replace Question:
- “Booked flight for wrong time”
- “Change age”
- “Change age on booking”
Activation/ Cancellation Question:
- “Cancellation”
- “Need to cancel's”
- “Cancel”
Product/ Service Question:
- “Passport not working”
- “Trying to book a return flight Dublin to Porto September. Site won’t accept my card”
- “Booking problem”
Refund Question:
- “Refund complaint”
- “Refund request”
- “Refund”
Account Question:
- “Don’t get reservation code”
- “Voucher balance”
- “I will need my last old ticket recipe and bar code 22 July 2024”
Payments and Charges Question:
- “Double charge”
- “Need to add passenger who I've paid for but not showing up in app”
- “Check to see if my fare has been paid by Jetline cruise”
Shipping and Delivery Question:
- “Lost item now located on a plane”
- “My lost item is GPS located on an aircraft parked in Stansted”
- “I booked a flight from Malaga to Cork for Tuesday 11/03/2025 i have not received any boarding passes yet named Liam Phelan/Dolores Phelan paidpy card €223.43 on07/03/2025”
Cards Question:
- “One way card”
- “Redeem gift card”
- “Gift card name change”
Website/ Application Question:
- “App problem”
- “The website won’t accept my payment”
- “Website won’t change my dates”
Staff Question:
- “Need customer service”
- “Baby staff”
- “Just asking if is possible to travel with Public Service Card from Ireland to Belgium”
Employment Question:
- “Job interview follow up”
- “I want to lodge a complaint for flight, BW4Q3H.and TJIFPM.. I booked these flights and discovered they were the wrong dates. Called Ryainair to change the flight dates. The assistant changed the BW4Q3H and left the TJIFPM AS WAS. I called back reques”
- “Jobs”
Other Question:
- “Lost wallet”
- “Online check in”
- “Wrong DOB on my ticket My flight is leaving”
Compare Ryanair Customer Service To
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